Trainings for individuals are offered as part of the Human Resources Supervisory Certificate Program. You can take a class to learn strategies and skills for dealing with disruptive and angry individuals. You will learn about warning signs, your personal characteristics that may interact with an aggressive person, why an attitude of confidence and respect is important, and practical ways to reduce interpersonal tensions. Personalized training sessions are also available for departments or groups. Please contact Kirsten Olson in the Academic and Staff Assistance Program for more information.

Trainings for departments or groups are also available through the Police Department, including security assessments, active shooter presentations, and office safety training. A trained police officer will discuss preventative strategies, your department lay-out, campus resources, and how to interact with aggressive individuals. Please contact Rob Romero in the Police Department for more information.